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Already know what you need? Call us on 1300-069-493

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FAQs

  • We deliver Australia-wide.

  • Yes, there is a minimum order size but we love working with customers large and small, so get in touch with our customer service team to discuss how we can be part of your growth story.

  • No, our expertise is in sourcing and supplying you with bulk quantities of the ingredients that go into your food creations. We supply to growing artisan and large commercial bakeries, patisseries and food manufacturers.

  • Orders placed in Victoria before midday will receive next day delivery. Delivery timeframes may vary in other States. Contact customer service for timeframes in your region.

  • Yes, our prices are inclusive of all delivery fees Australia-wide.

  • Visit our Terms & Conditions for full details, or call Customer Service on 1300-069-493 to discuss.

  • Of course. Please contact customer service to arrange samples or to speak with our inhouse baker for application advice.

  • Afraid not. All Bakery Craft orders are delivered direct to customers. You will need to have a suitable commercial/storage premises for us to make the delivery safely, e.g. warehouse. Contact us to discuss your specific delivery needs.

  • Bakers have always been at the heart of our business, but our customers span a wide range of categories from dairy, to patisserie, prepared sauces, to baked goods manufacturers.

  • Sure is – Our dedicated Product Development team love to co-create with customers. Contact Customer Support to set up a discussion.

  • No, we don’t accept cash payments. Give customer service a call on 1300-069-493 and they will get you set up with an account.

  • Just like our big sister, Langdon Ingredients, we are 100% Australian family-owned.